Working at Lennox Lodge
37 The Highlands, Bexhill On Sea, TN39 5HL
Operated by Mr Guy Haddow
30 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"A visible supportive manager and effective infection control foster a positive culture, but occasional agency staffing and basic activities are drawbacks."
Safety & Risk
8/10
✓
2021 IPC inspection: 'We were assured that the provider was... preventing visitors from catching and spreading infections... using PPE effectively... making sure infection outbreaks can be effectively prevented or managed.'
Staff Culture
7/10
✓
Per 2019: 'There was a positive culture... Staff told us that the registered manager was supportive... "We are all supported here." Another said, "We all adore her."
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'Staffing levels were appropriate to meet the needs of people... occasionally agency staff were used but they always tried to use regular agency staff'
Training & Dev
7/10
✓
Per 2019: 'We were shown the staff training matrix and all staff were up to date with training. Staff asked for more dementia and diabetes training and the registered manager responded by extending the course... regular supervision meetings.'
Management
8/10
✓
The registered manager was a visible presence across the home and used time to speak to staff and regularly check their knowledge of PPE and infection control procedures. Per 2019: staff said 'We all adore her. She gets her point across but is so supportive.'
Programmes
6/10
✓
Per 2019: 'The home had an activities co-ordinator that attended each week... reading poems, listening to music and singing... local history talks... outings... one to one time.'
Points to consider
Staffing is adequate but they sometimes use agency workers to fill shifts.
Per 2019: 'occasionally agency staff were used but they always tried to use regular agency staff who went through the same safety checks'
Activities are basic with a coordinator doing music, chats and trips out, but no special creative programmes.
Per 2019: 'The home had an activities co-ordinator that attended each week. We observed... reading poems, listening to music and singing... local history... going out.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews