Working at Leighton House Private Nursing Home
Burgh Heath Road, Epsom, KT17 4NB
Operated by Alpha Care Epsom Ltd
27 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive management and a happy, proud team ensure safety, but heavy workloads and routine activities hold it back."
Safety & Risk
8/10
✓
People's care plans included detailed risk assessments... Medicines were managed safely with regular audits showing no concerns. Incidents were logged, investigated promptly and lessons shared with staff.
Staff Culture
8/10
✓
Staff told us they were happy working for the service. Some comments were, 'I am very proud to work here – it's like my family', and 'I would recommend working here to my friends.'
Staffing Levels
6/10
✓
Staffing levels were appropriate to keep people safe, and had been adjusted to meet any changes in people's needs. The turnover of staff at the service was low.
Training & Dev
7/10
✓
Staff had received training in safeguarding and to help them understand how people's behaviours may change when they have dementia. Nurses had recently had their training refreshed with competency assessments.
Management
8/10
✓
The registered manager had good oversight of the service with systems in place to identify shortfalls and rectified these without delay. Staff told us they were able to go to the registered manager in their office at any time for advice.
Programmes
6/10
✓
We spoke with the clinical lead... and three members of staff including the activity co-ordinator. People walked in and out of the garden and sat with families on the decking area.
Points to consider
Staff numbers are enough to keep people safe with low turnover, but no one says workloads are easy or there is time for unhurried care.
Staffing levels were appropriate to keep people safe, and had been adjusted to meet any changes in people's needs. The turnover of staff at the service was low
An activities coordinator is there and people use the garden, but no regular varied events or special programmes mentioned so days are mostly routine care.
We spoke with... three members of staff including the activity co-ordinator... people walked in and out of the garden and people sat with families and friends on the decking area.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews