Working at Leighton Court Nursing Home
112 Manor Road, Wirral, CH45 7LX
Operated by HC-One Limited
48 bedsNursing homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Strong safety procedures and positive staff culture, but poor record-keeping and mixed staffing levels hold it back."
Safety & Risk
7/10
✓
Procedures were in place to ensure safeguarding concerns were reported... Staff had undertaken safeguarding training... Individual risk assessments had been completed... Medicines were managed safely.
Staff Culture
6/10
✓
Staff told us they felt safe going to work... Feedback from people and their relatives regarding the quality of service people received was positive.
Staffing Levels
5/10
!
Feedback regarding staffing levels was mixed. Some people did not feel there was enough staff and told us, 'Staff are too busy to hang around and chat to you' and 'You can be left a long time waiting to be supported to go to the toilet.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Records showed that training was provided in areas including moving and handling, infection control, safeguarding... and was updated regularly. The home had 92.3% compliance with required training.
Management
4/10
!
Not all records were managed to ensure that effective oversight of the service could be maintained in all areas. For instance, information regarding staff COVID-19 testing was recorded in different places.
Programmes
5/10
!
Per 2018 comprehensive inspection: The home had an activity coordinator working 28 hours a week. There were daily activities... including: baking, arts and crafts, games, reminiscence, and armchair exercises.
Points to consider
Managers have trouble keeping clear records for oversight of things like staff testing and repositioning charts.
Not all records were managed to ensure that effective oversight of the service could be maintained in all areas. For instance, information regarding staff COVID-19 testing was recorded in different places, so it was difficult to evidence during the inspection if these had been completed.
Staffing levels get mixed reviews, with some residents waiting a long time for help like going to the toilet.
Feedback regarding staffing levels was mixed... 'You can be left a long time waiting to be supported to go to the toilet.' However, most people felt that their needs were met in a timely way by staff.
Only everyday activities like arts, crafts, games and exercises, no specialist or innovative programmes.
Per 2018 comprehensive inspection: Activities included: baking, arts and crafts, games, reminiscence, and armchair exercises. Entertainers visited once a month as did the local primary school.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews