Working at Leighswood
186 Lichfield Road, Walsall, WS4 1ED
Operated by LRCH LTD
23 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Staff get good training and feel supported by the manager, but few activities and safety issues with fires and medicines hold it back."
Safety & Risk
3/10
✕
Fire risks were not always safely managed... Systems in place for safely managing people's medicines were not always effective.
Staff Culture
6/10
✓
Staff felt the registered manager was supportive. One staff member said, 'The manager is alright. You can have a laugh and a joke with [them] but [they're] supportive when you need it.'
Staffing Levels
4/10
!
Staffing levels were maintained at the assessed level to support people safely. However, some staff reported that maintaining staffing levels was sometimes difficult. Some people also told us there weren't always enough staff.
Training & Dev
6/10
✓
Staff received an induction, regular training and guidance to provide effective care for people. Staff reported the training they had received left them well-equipped to carry out their duties.
Management
4/10
!
Quality assurance systems in place had failed to identify the areas of concern highlighted by our inspection. Where audit systems identified shortfalls, actions were not always taken in a timely way.
Programmes
3/10
✕
Whilst some activities took place at the home, people spent large amounts of time without any form of engagement. People and relatives told us there wasn't much to do at Leighswood.
Points to consider
Not enough activities most days, so the job is mostly routine personal care like helping with washing and meals.
people spent large amounts of time without any form of engagement... 'There's not really a lot you can do here.'
Staffing is sometimes short and hard to keep up because people leave a lot.
'They are short staffed. They do have a lot of people leave. You always need more don't you?'
Safety issues like fire risks not sorted and medications not always easy to find.
Fire risks were not always safely managed... the provider was unable to evidence that the medication was available.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews