Last updated: 10 February 2026
"Staff feel supported with strong management and good training, but some agency staffing and basic activities hold it back."
Staff knew how to keep people safe... trained in Safeguarding... risk assessments... regularly reviewed... Medicines were managed and administered safely... regular audits.
Staff told us that they were happy working at the service... 'we have a really good team, you feel supported, it is a good place to work, I enjoy working here.'
There were sufficient staff to meet people's needs. The registered manager told us that they only used agency if regular staff could not cover shortages such as when staff were on leave.
Staff were supported to complete nationally recognised qualification... 'I am 75% through my NVQ level 3'... New staff had... induction... Care Certificate... regular staff meetings and supervision.
People and staff were complimentary of the management... 'The managers are good they really get involved and lead you.' The registered manager... used a 'You said' 'We did' format to demonstrate their response.
People were provided with the opportunity to participate in activities which interested them at the service. These activities were diverse... quizzes or art and drawing... murder mystery pod cast... going to the jewellers... rehomed a cat.
Staffing is adequate but nothing special, with some agency workers covering shifts when staff are on leave.
they only used agency if regular staff could not cover shortages such as when staff were on leave.
Varied basic activities like quizzes, art, outings, and a house cat, but no specialist programmes or activities coordinator.
activities were diverse to meet people's social needs... quizzes or art and drawing... murder mystery pod cast... rehomed a cat.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp