Working at Lee Gordon House

Missing risk assessments and unsafe medicine storage mean staff lack full guidance to manage care risks safely.

we identified a risk assessment had not been completed for a person’s known health condition to provide detailed guidance to staff... prescribed food and fluid thickener were not safely stored.

Just basic outings like shopping and dancing with no activities coordinator or structured programme, so the job is mostly routine personal care.

People told us staff were nice and took them out shopping and dancing.

Only standard training like safeguarding and infection control is up to date, no specialist courses or funded qualifications for career growth.

Records viewed showed staff were up to date with their training... Staff had completed infection control training and demonstrated an understanding... up to date with their safeguarding training.