Working at Ledbury Nursing Home
Ledbury Community Health & Care Centre, Ledbury, HR8 2AQ
Operated by Shaw Healthcare (Ledbury) Limited
36 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"A positive culture with strong teamwork and staff feeling well supported, although a new manager is not yet registered and agency covers unplanned absences."
Safety & Risk
7/10
✓
Risks managed effectively with improvements to medicines; no longer in breach of regulation 12, though minor gaps in one repositioning chart addressed.
Staff Culture
7/10
✓
There was a positive and open culture... strong sense of teamwork; staff told us they enjoyed their work and new manager improved communication.
Staffing Levels
5/10
!
There were enough staff to support people's care and safety needs; agency used for shortfalls due to unplanned absences.
Training & Dev
5/10
!
Staff induction and on-going training was provided to support staff in gaining the skills, knowledge and support they needed.
Management
5/10
!
Newly appointed manager in post with registration progressing; staff consistently told us they felt well supported and management always available.
Programmes
6/10
✓
Per 2020 comprehensive inspection: activities coordinator provided one-to-one time, exercise, games, reminiscence, sing-alongs, school links and entertainers.
Points to consider
No permanent manager fully registered yet, so leadership oversight is still settling in.
The service did not have a manager registered with the Care Quality Commission (CQC). A manager had been appointed and their application to become registered with CQC was progressing.
Staff numbers are enough but agency covers unexpected absences, meaning not always the usual team.
When there were shortfalls in staff due to unplanned absences the management team had taken action, which included obtaining agency staff.
Only standard induction and ongoing training, no specialist courses or funded qualifications mentioned.
Staff induction and on-going training was provided to support staff in gaining the skills, knowledge and support they needed to undertake their roles.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews