Working at Ledbury Intermediate Care Unit

Staffing is adequate with enough people on shift, but they use some agency workers at times.

Where agency staff were used, they were supported by permanent staff who knew people's safety needs well.

Training covers the basics and some skills like falls prevention, but no funded qualifications or career development mentioned.

Staff induction and training was linked to the needs of the people they cared for. One staff member told us their professional competencies were regularly checked and renewed.

Activities include a coordinator and things like games and knitting, but nothing specialist or innovative to make the job more varied.

People had a range of interesting things to do within the home, such as knitting, reading and board games.