Working at Leazes Hall Care Home
The Leazes, Newcastle Upon Tyne, NE16 6AJ
Operated by Leazes Hall Care Home Limited
50 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Supportive management and strong safety practices create a positive staff culture, but recent leavers and training gaps hold it back."
Safety & Risk
8/10
✓
2022 IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: One member of staff told us, 'The staff here are brilliant. They'll do anything you ask them to do.'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: We checked rotas and found sufficient staff were deployed in the service daily in line with the needs of people who used the service.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff told us they felt they had sufficient training to support them in their role. A staff member said, 'We're always up to date with training and we get plenty of support.'
Management
7/10
✓
Per 2018 comprehensive inspection: Relatives spoke with us about the registered manager welcoming them into the home and addressing any concerns they raised in a prompt manner. Staff told us they felt supported by the registered manager.
Programmes
6/10
✓
Per 2018 comprehensive inspection: The service employed an activities coordinator who spoke enthusiastically about their role. They told us activities included musical bingo, board games, reminiscence sessions, arts and crafts, pamper therapies and puzzles.
Points to consider
Staffing is adequate to cover shifts, but they had a few recent leavers and were recruiting replacements.
Per 2018 comprehensive inspection: At the time of inspection, the registered manager told us a few staff had recently left the home to work in a new local large store. They were currently recruiting for new staff.
Training covers the basics and is mostly up to date, but had gaps like no learning disabilities course for staff.
Per 2018 comprehensive inspection: We noticed that staff had not completed training in learning disabilities despite a number of people who used the service having needs in this area.
There is a regular activities programme with a coordinator doing outings, bingo and crafts, but no specialist or innovative approaches.
Per 2018 comprehensive inspection: Activities included musical bingo, board games, reminiscence sessions, arts and crafts, pamper therapies and puzzles.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews