Working at Leatherland Lodge
Darenth Lane, South Ockenden, RM15 5LS
Operated by Runwood Homes Limited
48 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive management and culture with innovative activities and programmes, but rushed staffing and basic training hold it back."
Safety & Risk
7/10
✓
Staff were trained on how to identify signs of possible abuse... confident to raise any safeguarding concerns... medicines were administered and managed safely.
Staff Culture
7/10
✓
Staff felt supported and valued and enjoyed working at Leatherland Lodge... 'Staff here are good, we all work as a team'.
Staffing Levels
6/10
✓
Staff feedback about staffing levels was generally positive... However, one member of staff said, 'We've never got enough staff... it's all rush, rush, rush.'
Training & Dev
6/10
✓
Staff received training... refreshed every six months to a year. We can use a work lap top to do e-learning.
Management
7/10
✓
The registered manager operated an open and inclusive culture... Staff felt supported and valued and enjoyed working at Leatherland Lodge.
Programmes
8/10
✓
The service employed a well-being lead... 'tablet of fun'... won the provider's 'Blooming Marvellous Garden' award... decreased [people's] anxiety, and it's improved their happiness.
Points to consider
Staffing is enough to get by but one carer said it's often rushed with no real time for each person, even after they added an extra worker per shift.
one member of staff said, 'We've never got enough staff. I feel now like I'm not doing the job I should be doing, it's all rush, rush, rush. You don't get the time with [people].'
Training covers the basics like induction and refreshers with some e-learning, but nothing special like funded qualifications or career development.
Staff received an induction... Training is refreshed every six months to a year. We can use a work lap top to do e- learning.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews