Last updated: 10 February 2026
"Staff feel supported with enough qualified staff and varied activities, but the manager's absence affects oversight and safety risks are not always managed well."
Risks posed to people were not always managed effectively. Care records did not always contain enough information or accurate information in relation to people’s needs.
Staff felt supported in their roles and told us the registered manager was approachable and fair. Staff wellbeing was promoted.
People were supported by enough suitably qualified staff and staff were recruited safely.
Staff were suitably trained, to enable them to carry out their roles effectively, this included training in relation to emergency first aid, dementia and pressure care.
The registered manager was responsible for overseeing another care service, and this meant they were not always present. This in turn, affected their auditing and monitoring of the home.
An activities co-ordinator was in place, and they provided a varied activities programme. This included quizzes, games and singers.
The manager also runs another care home, so they are not always there to oversee things properly.
The registered manager was responsible for overseeing another care service, and this meant they were not always present. This in turn, affected their auditing and monitoring of the home.
Safety has gaps like risks not managed well, medicine storage problems, and infection control issues.
Risks posed to people were not always managed effectively. Medicines were not always stored appropriately and some medicines records and stock checks required improvements.
Staff get basic training but some miss regular supervisions and development opportunities.
Some staff had not received regular supervisions, in line with the providers own policy.
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp