Last updated: 9 February 2026
"Staff praise the supportive management and feel valued with good culture, although staffing lacks stability and training stays basic."
2021 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, and making sure infection outbreaks can be effectively prevented or managed.
Per 2019 comprehensive inspection: One care worker told us 'We get a lot of support here' and another care worker told us 'We get loads of training and get supervisions every couple of months as well.'
Per 2019 comprehensive inspection: Our observations and review of staff rotas confirmed there were enough staff scheduled to work to support the numbers of people using the service.
Per 2019 comprehensive inspection: Care workers completed annual refresher training in various subjects such as safeguarding adults and moving and handling training. The provider's training matrix showed that staff were up to date with their training.
Per 2019 comprehensive inspection: Care staff gave good feedback about the management team and the registered manager. Comments included 'We get good support' and 'The manager is very good. She listens to us.'
Per 2019 comprehensive inspection: An activities coordinator delivered an activities programme every week... Activities included manicures, flower arranging, outside visits as well as indoor activities such as armchair exercises, bingo or board games.
Staffing is adequate with enough people on shifts but no details on team stability or agency use to make it really reliable day to day.
Per 2019 comprehensive inspection: Our observations and review of staff rotas confirmed there were enough staff scheduled to work to support the numbers of people using the service.
Only standard refresher training and supervisions with no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: Care workers completed annual refresher training in various subjects such as safeguarding adults and moving and handling training.
Activities coordinator runs regular basic events like bingo and flower arranging but no specialist programmes to make the role more creative and varied.
Per 2019 comprehensive inspection: Activities included manicures, flower arranging, outside visits as well as indoor activities such as armchair exercises, bingo or board games.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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