Last updated: 10 February 2026
"Supportive management, positive culture and safe practices shine, but basic activities without specialist programmes hold it back."
People received their medicines safely and as prescribed. Risks to people's well-being were assessed, recorded and updated when people's circumstances changed.
The registered manager promoted an open culture which contributed to staff work satisfaction. There was a good team work and staff morale. One staff member said, 'Working here is great'.
People were supported by consistent staff and in unhurried manner. People told us there was enough staff.
Staff told us they were well supported in their roles and had regular supervision meetings with their line manager to discuss their practices and further development opportunities.
The registered manager was very supportive. One staff member said, '[Registered manager] is approachable and you can go to her with anything'.
There was a wide range of activities offered such as board games and trips out were organised. Special occasions such as birthdays were celebrated.
Just basic activities like board games, trips out, and birthdays, no dedicated coordinator or specialist programmes to make the job more interesting.
There was a wide range of activities offered such as board games and trips out were organised. Special occasions such as birthdays were celebrated.
Staffing is enough for unhurried care but no details on low agency use or long-serving team to show real stability.
People were supported by consistent staff and in unhurried manner. People told us there was enough staff.
Only standard training and supervision, no specialist courses or funded qualifications for career growth.
People were cared for by skilled staff that received training relevant to their roles. Staff told us they were well supported in their roles and had regular supervision meetings.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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