Working at Leabrook House Nursing Home
180-181 Leabrook Road, Tipton, DY4 0DY
Operated by Leabrook House Limited
40 bedsNursing homes
Workplace Score
4.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.5/10
Key Finding
"Strong safety measures and good staff training help, but no permanent manager and staffing pressures from sickness and agency use create instability."
Safety & Risk
7/10
✓
Effective risk assessments, safe medicines via PEG observed correctly; safeguarding systems and incident reporting in place; improvements in diabetes/PEG storage.
Staff Culture
4/10
!
Further improvements needed to boost staff morale affected by recruitment/sickness; low morale and 'animosity between certain staff members' noted.
Staffing Levels
4/10
!
Staff rotas sufficient for safety but staff sickness and agency use impact time with people; 'staffing pressures resulted in staff prioritising tasks'.
Training & Dev
6/10
✓
Staff received induction, mix of online/face-to-face training; responsive to needs like LD/autism training enrolled post-inspection; staff report it helps their roles.
Management
2/10
✕
No registered manager in post since April 2020; acting manager intends to register but oversight issues persist, e.g., audits missed shortfalls in care plans.
Programmes
5/10
!
Activity coordinator facilitates daily programme; observed people engaging in games and watching movies.
Points to consider
No permanent manager in place, so leadership feels unstable with gaps in oversight.
there was not a registered manager in post. The previous registered manager left the service in April 2020.
Staffing depends on agency workers and sickness cover, leaving less time for people.
staff sickness and the use of agency staff was having an impact on how much time staff had to spend with people.
Staff morale is low with tensions between some team members due to pressures.
Low staff morale was sometimes affecting people's experience. One person explained that there was sometimes animosity between certain staff members.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews