Last updated: 9 February 2026
"Staff work together well in a welcoming atmosphere with approachable management and good training, but delays in pain relief medicines caused resident discomfort."
Per 2018 comprehensive inspection: Robust safeguarding, staff trained and confident reporting, comprehensive risk assessments, medicines records complete with staff competency; excellent IPC per 2022.
Per 2018 comprehensive inspection: Staff said 'This place is amazing. Staff go out of their way to help', 'All the staff work together well'; homely welcoming atmosphere.
Per 2018 comprehensive inspection: Sufficient staff deployed to meet needs, rotas consistent and flexible, staff had ample time; 2022: measures to mitigate COVID-19 related staff pressures.
Per 2018 comprehensive inspection: Induction, regular mandatory and specialist training (diabetes, mental health), regular supervision and appraisals; staff said training beneficial.
Per 2018 comprehensive inspection: Manager visible and active, people said 'The manager is lovely and does a very good job', staff said 'The management are so approachable and always happy to help'.
Per 2018 comprehensive inspection: Weekly activity planner, wide range including bowling, walking, swimming, shopping, meals out, holidays.
Staffing levels are adequate with enough time for residents but COVID pressures needed mitigation measures.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Activities are regular with a weekly planner and outings like bowling and shopping but no coordinator or specialist programmes.
Per 2018 comprehensive inspection: people participated in a wide range of activities and had a weekly activity planner to help them structure their time
There were issues getting pain relief medicines to residents on time one night, causing pain.
Per 2018 comprehensive inspection: two people highlighted difficulties in obtaining pain relief medicines the night before the inspection. Both people told us this resulted in them experiencing pain
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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