Working at Lawton Manor Care Home

The management and administration of medicines was robust... There were systems in place to learn lessons, including when incidents and accidents occurred.

Staff told us they attended regular meetings and had the opportunity to share their thoughts and ideas about the service.

Staff had received regular training and refresher updates. Training included... Dysphagia training for people at risk of choking.

The registered manager was visible and approachable... '[Registered Manager] knows all the residents and staff really well. They are a 'hands on' manager and lead by example.