Working at Lawrie Park Lodge

The provider's safeguarding systems guided staff to protect people from the risk of harm and abuse. Staff reported allegations of abuse so these were investigated promptly. All the MARs we looked at were accurate.

Staff told us they enjoyed working at the service and the team worked well together. The culture of the home was open and transparent

Enough staff were allocated on the duty rota to support people with their care and support needs. People confirmed staff were available when they needed support.

There were systems in place for staff support, including an induction, training, supervision and appraisal. Staff said, 'I have completed a lot of training since I have been here, all of my training is up to date'

The operations manager completed audits of the service... action points had been completed.

People took part in activities... cooking in the afternoon with staff. Wednesday skittles, art and crafts... cookery class, relaxation, beauty therapy, quiz and current affairs discussions. Trips to the seaside.