Working at Lawrence House Residential Care Home

People received their medicines safely and on time most of the time. There was a high number of medicine errors. An action plan had been developed to ensure staff had further training and to reduce the number of errors.

There were sufficient staff on duty each shift to ensure people's needs were being met. Any gaps in the rotas were usually filled by existing staff taking on extra hours. Stable staff team.

Staff said they had received good training and support to do their job effectively. Staff confirmed there was a range of training opportunities to enhance their skills and learn about areas of interest such as epilepsy, and working with people with challenging behaviours.

Staff said they had confidence in the registered manager and deputy manager. They spoke highly of the ethos of the home and felt this was the key reason they had such a stable staff team.

People were offered a variety of activities and outings both in groups and as individuals... drama, arts and crafts, skittles, going shopping, walking, disco, going to cafés/restaurants/pubs.