Last updated: 9 February 2026
"Varied activities programme and strong safety practices with supportive management and stable team, but some staff criminal record checks are outdated."
All staff received training on COVID-19, infection control and PPE. Housekeeping observed cleaning frequently touched surfaces. Cleaning rotas signed and checked by senior staff. Assured infection outbreaks effectively prevented or managed.
Care workers said they worked well as a team and received the support they needed. Records of care workers contained evidence of supervision and appraisals meetings. (Per 2017 inspection)
People informed us that the staffing levels were adequate. The registered manager informed us that they had a low turnover of staff. We noted that the DBS of one care worker was over six years old and no updates had been obtained. (Per 2017 inspection)
Care workers confirmed that they had received the appropriate training for their role. Topics included moving and handling, health and safety, Mental Capacity Act and safeguarding. One care worker had completed the Care Certificate. (Per 2017 inspection)
Care workers stated that communication with their managers was good. They had confidence in the management of the home and found their managers approachable. (Per 2017 inspection)
The home had a varied and regular programme of activities including outings, pet therapy, gentle exercises, arts and crafts. They used a Reality Orientation with Compassion method and noticed significant improvement in some people's memories and orientation. (Per 2017 inspection)
Criminal record checks for some staff are outdated and not refreshed after years on the job.
We noted that the DBS of one care worker was over six years old and no updates had been obtained from the DBS. (Per 2017 inspection)
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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