Last updated: 10 February 2026
"Supportive management and a positive family-like culture keep staff happy and stable, but agency workers fill some shift gaps."
2022 targeted inspection: 'Assured that the provider was preventing... infections... using personal protective equipment effectively... infection prevention... policy... up to date'. Per 2019: Safeguarding policies and training, risk assessments, safe medicines.
Per 2019 comprehensive inspection: Staff said 'Morale has improved... [registered manager] listens', 'like a family', 'staff all seem happy, they don't seem to want to leave'.
Per 2019 comprehensive inspection: 'People's needs were met by suitable numbers of staff'; 'agency staff were used to cover gaps in the shift rota where necessary'.
Per 2019 comprehensive inspection: 'People were supported by staff who were trained appropriately'; induction, Care Certificate, dementia training, 'regular one to one supervision sessions and annual appraisal'.
Per 2019 comprehensive inspection: 'The registered manager promoted a positive culture which was open and inclusive'; staff said '[registered manager] involves us... listens' and 'like a family... supports me'.
Per 2019 comprehensive inspection: 'Activities co-ordinator who worked... half the day'; 'baking, manicures, flower arranging, pet therapy, school children, gardening'.
Enough staff to get by but agency workers fill some gaps in shifts.
Per 2019: agency staff were used to cover gaps in the shift rota where necessary.
Training covers basics like dementia and moving people with regular check-ins but no paid qualifications or career growth.
Per 2019: trained appropriately... Care Certificate... dementia... regular one to one supervision sessions and annual appraisal.
Activities offer some variety with part-time coordinator but mostly basic crafts, pets and music, nothing standout.
Per 2019: activities co-ordinator who worked in the home for half the day... Activities included baking, manicures... pet therapy.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp