Working at Lawn Park Care Home

Staff knew how to identify and report any safeguarding concerns... Risks to people's personal safety and any specific risks were assessed and managed well. People received their medicines as prescribed.

Staff felt supported in their work and took pride in providing good quality care. The registered manager and provider worked to create an open and transparent culture.

There were enough staff to keep people safe. People and relatives felt there were enough staff. Staff also felt there were enough of them to meet people's needs, and our observations during the inspection supported this.

Staff described the induction they had, and said it was detailed and thorough. This included shadowing more experienced staff... Staff told us they had regular supervision, where they could get feedback on their performance and discuss training needs.

Staff felt supported in their work and took pride in providing good quality care. One staff member said, 'We've got brilliant staff here. [Registered manager] is a brilliant manager and so understanding.'

People said they enjoyed the different activities that were offered at the service, and said they had choices about taking part. Activities were planned flexibly... Staff had developed links to other resources in the community... reminiscence box project.