Last updated: 10 February 2026
"Staff feel supported by brilliant management and take pride in an open culture, although staffing lacks stability and training is basic."
Staff knew how to identify and report any safeguarding concerns... Risks to people's personal safety and any specific risks were assessed and managed well. People received their medicines as prescribed.
Staff felt supported in their work and took pride in providing good quality care. The registered manager and provider worked to create an open and transparent culture.
There were enough staff to keep people safe. People and relatives felt there were enough staff. Staff also felt there were enough of them to meet people's needs, and our observations during the inspection supported this.
Staff described the induction they had, and said it was detailed and thorough. This included shadowing more experienced staff... Staff told us they had regular supervision, where they could get feedback on their performance and discuss training needs.
Staff felt supported in their work and took pride in providing good quality care. One staff member said, 'We've got brilliant staff here. [Registered manager] is a brilliant manager and so understanding.'
People said they enjoyed the different activities that were offered at the service, and said they had choices about taking part. Activities were planned flexibly... Staff had developed links to other resources in the community... reminiscence box project.
Staffing levels are enough to meet needs, but no details on low agency use or a stable long-serving team.
There were enough staff to keep people safe. People and relatives felt there were enough staff. Staff also felt there were enough of them to meet people's needs, and our observations during the inspection supported this.
Only standard induction, supervision, and basic training, no specialist courses or funded qualifications mentioned.
Staff described the induction they had, and said it was detailed and thorough. This included shadowing more experienced staff... Staff told us they had regular supervision, where they could get feedback on their performance and discuss training needs.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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