Last updated: 10 February 2026
"Staff praised the family-like culture, stable team and strong management, although activities lack a dedicated coordinator."
People were supported by staff who understood the signs and symptoms that could indicate a person was experiencing harm or abuse. Staff told us they would feel comfortable whistle blowing... Medicines were managed safely.
Staff told us they enjoyed working at Lawford Lodge, got on well with their colleagues and were supportive of each other. One staff member said, 'I love working at Lawford Lodge. It's like a family. We all support each other.'
There were enough staff to meet people's needs and respond flexibly. Three regular staff supported the service and therefore got to know people and their families well. The service had not used agency workers since the COVID-19 pandemic started.
Staff induction included a six-month probationary period where they were supported to develop and become confident... Staff records showed a carer had been supported in their request to do a level two diploma in health and social care.
People, relatives, staff and professionals were unanimously positive about the registered manager and said the service was well run.
Photos and daily records provided evidence that people took part in regular and varied activities according to their preferences. This included visits to the beach, farms, singing, watching films, swimming and spending time with friends at a local café.
Activities are regular and varied like beach trips, swimming and cooking, but no dedicated coordinator or specialist therapy programmes to enrich the role.
people took part in regular and varied activities... visits to the beach, farms, singing, watching films, swimming and spending time with friends at a local café.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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