Last updated: 9 February 2026
"Visible managers and supportive staff culture shine through, although basic activities and adequate staffing hold it back."
2022: 'We were assured that the provider was using PPE effectively and safely... meeting the requirement to ensure... staff and visiting professionals were vaccinated.' Per 2019: 'Medicines were managed safely.'
Per 2019 comprehensive inspection: Staff told us they felt well supported... 'Staff are very effective and work well together.'
Per 2019 comprehensive inspection: 'The provider had suitable staffing arrangements... I think there are enough staff on duty when needed they are always around.'
Per 2019 comprehensive inspection: 'The management team ensured staff received an effective induction and training programme staff confirmed this... Staff told us they felt well supported, received regular supervision.'
Per 2019 comprehensive inspection: People spoke positively about how the service was managed. 'They are visible and always around. The place is organised and run efficiently.' Registered manager in post per 2022.
Per 2019 comprehensive inspection: 'Activities were varied... I like the bingo and singer that comes.' 'They have day trips out, there's one planned for Knowsley Safari Park.'
No activities coordinator or special programmes, just basic bingo, singers and trips, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: 'I like the bingo and singer that comes.' 'They have day trips out, there's one planned for Knowsley Safari Park.'
Staffing is adequate but nothing special, with enough staff to meet needs but no info on low agency use or staff staying long-term.
Per 2019 comprehensive inspection: 'I think there are enough staff on duty when needed they are always around.'
Only standard training and induction with supervision, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: 'Staff told us they went through a thorough induction and training schedule... received regular supervision.'
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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