Working at Lavender Fields
High Street, Sevenoaks, TN15 0AE
Operated by Greensleeves Homes Trust
75 bedsResidential homes
Workplace Score
1.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 1.2/10
Key Finding
"Some activities engage residents, but no permanent manager, heavy agency staff use, and gaps in key training undermine the workplace."
Safety & Risk
1/10
✕
The service was in breach of legal regulations in relation to people’s safe care and treatment, safeguarding people from abuse and improper treatment and safe staffing.
Staff Culture
1/10
✕
Staff told us there was “a blame culture” and felt that certain members of the team would be “scapegoated” if things went wrong.
Staffing Levels
1/10
✕
The service was short of permanent staff, there were a significant number of staff vacancies, leading to a high use of agency staff across all shifts.
Training & Dev
1/10
✕
Staff had not been trained to carry out their roles in specific areas, such as moving and handling assessment, assessment of care and support needs, catheter care and Parkinson’s disease.
Management
1/10
✕
The service had been without a registered manager for more than 600 days at the time of the inspection.
Programmes
3/10
✕
“The activities are very geared to the females knit and chat, painting nails, bingo. They used to go to the pub – just the men and male carers and they really enjoyed that but not anymore.”
Points to consider
No permanent manager for over 600 days, leaving staff without proper leadership or support.
The service had been without a registered manager for more than 600 days at the time of the inspection.
Lots of vacancies mean heavy reliance on agency staff who don't know residents well.
The service was short of permanent staff, there were a significant number of staff vacancies, leading to a high use of agency staff across all shifts.
Staff lack training in key areas like moving residents, catheter care, and Parkinson's support.
Staff had not been trained to carry out their roles in specific areas, such as moving and handling assessment, assessment of care and support needs, catheter care and Parkinson’s disease.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Inadequate
Safe
✕
Inadequate
Effective
✕
Inadequate
Caring
✕
Inadequate
Responsive
✕
Inadequate
Management Quality
Well-led: Inadequate
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews