Working at Lavender Court Care Home

Safeguarding processes were in place to help safeguard people from abuse. Risks associated with people's care had been assessed and guidance was in place for staff to follow. Medicines were safely managed.

There was a positive culture within the staff team and staff told us they felt supported by the management team. 'We work well as a team and support each other.'

There were sufficient numbers of staff employed and on duty to meet people's assessed needs. Staff told us they thought there were enough staff to support people.

Staff told us that they had received the training they needed to meet people's needs safely and effectively. The training matrix was overseen by an administrator and senior staff.