Last updated: 9 February 2026
"Supportive management, consistent staffing and a positive culture for staff, although activities lack a coordinator and specialist programmes."
Accidents and incidents were recorded and reviewed by the registered manager to look for trends and themes.
Staff felt respected and valued by the registered manager and management team which supported a positive and open culture.
The service did not use agency staff, so people were supported by a consistent staff team who knew them well.
Staff confirmed they received on-going and specialist training that was applicable to their roles.
People and relatives told us the registered manager was very supportive and had made significant improvements since commencing their employment at the service.
The service encouraged people to be involved fully in discussions about their care and support, holding a weekly meeting for people to decide on activities and meals.
No activities coordinator or specialist programmes, so the role is mostly routine care with basic weekly meetings for hobbies.
holding a weekly meeting for people to decide on activities and meals. People were supported by staff to pursue their interests and hobbies.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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