Working at Laurel Villas Limited
170-172 Tulketh Road, Preston, PR2 1ER
Operated by Laurel Villas Limited
24 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Enough staff and a friendly team that works well together, but inconsistent management audits and basic activities hold it back."
Safety & Risk
7/10
✓
People were safe and protected from avoidable harm. Improvements had been made in medicines management and recruitment.
Staff Culture
6/10
✓
Staff told us; 'Everyone comes together nicely, as one. We have more quality time with people.' And 'The team are friendly and work well together.'
Staffing Levels
6/10
✓
The rotas showed staffing levels had been maintained at the level assessed as needed. Relatives said there always appeared to be enough staff.
Training & Dev
5/10
!
Per 2020 comprehensive inspection: Staff received a range of training to carry out their role effectively. New staff were given an induction.
Management
4/10
!
The registered manager's completion of audits and oversight of records relating to care and the premises continued to be inconsistent.
Programmes
4/10
!
Per 2020 comprehensive inspection: The service had a programme of activities... singers, dominoes, bingo.
Points to consider
The manager does not consistently do audits or spot hazards, so leadership oversight is patchy.
The registered manager's completion of audits and oversight of records relating to care and the premises continued to be inconsistent.
No activities coordinator or special programmes, just basic things like bingo and singers, so the role is mostly routine personal care.
Per 2020 comprehensive inspection: The service had a programme of activities... singers, dominoes, bingo.
Only standard training and induction for new staff, no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: Staff received a range of training to carry out their role effectively. New staff were given an induction.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews