Working at Laurel Care Home

Staff demonstrated a good understanding around the provider's safeguarding procedures... Risk assessments were detailed, personalised... Medicines were stored, managed and administered safely... robust procedure in place for reporting, reviewing and following up on accidents and incidents.

All staff told us they felt extremely well supported, valued and felt proud to work for Laurel Care Home. Many staff told us Laurel Care Home was the best home they had ever worked in.

Laurel Care Home staffed above the core numbers of trained staff required... reduced reliance on agency staff to cover for holiday and unplanned staff absence.

Staff training is developed and delivered around individual needs and learning styles... Virtual Dementia Tour independent training... bursary system the provider had introduced to give staff financial support... staff told us the training was 'Excellent'.

The registered manager demonstrated how their open and supportive management style and use of innovative schemes and ideas had sustained continual development... Staff felt extremely well supported and spoke highly of the registered manager and management team.

full and varied schedule of activities... mini bus that was used to take people to places they enjoyed... pet therapy companies which included donkeys, dogs and goats... sensory room... two-story log cabin... local nursery school to come in.