Working at Laurel Bank Residential Care Home
21 Knott Lane, Hyde, SK14 5HZ
Operated by Laurel Bank Residential Care Home Limited
51 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported with good training and strong infection control safety, but management checks missed some issues and activities lack a coordinator for more variety."
Safety & Risk
7/10
✓
2020 targeted IPC inspection: assured that provider was preventing infections, using PPE effectively, accessing testing, managing outbreaks and promoting safety through premises layout and hygiene.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: Staff told us they enjoyed working at the home and felt supported by the registered manager.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: 'There's always someone around to help'; staff were generally busy but available to support people as required.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: staff training was up to date with access to variety of training including care certificate and NVQ level 2 through Laurel Bank.
Management
4/10
!
Per 2018 comprehensive inspection: health and safety checks had not identified some of the issues we noted on inspection in relation to the environment, medication and infection control.
Programmes
4/10
!
Per 2018 comprehensive inspection: programme of activities available such as games, puzzles, armchair aerobics and entertainers but no activity co-ordinator in post and people wished for further activities.
Points to consider
Manager's checks missed safety issues like window restrictors, laundry covers and medicine times.
health and safety checks had not identified some of the issues we noted on inspection in relation to the environment, medication and infection control.
Staffing gets the job done but no formal planning system and staff end up busy.
they did not have formal systems in place but would consider people's level of need... staff were generally busy
No activities coordinator so only basic stuff like games and entertainers, residents want more variety.
no activity co-ordinator in post... people had expressed a wish for further activities to be available
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews