Working at Laural House
3 Buckland Road, Taunton, TA2 8EW
Operated by Peace of Mind Healthcare Ltd
2 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported in a positive culture with strong safety practices, although staffing is just adequate."
Safety & Risk
7/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. Staff managed medicines well.
Staff Culture
8/10
✓
Staff spoke positively about working at the service and the people who live there. Staff felt supported and were positive about the management.
Staffing Levels
5/10
!
People were now supported by enough staff and receiving their commissioned hours.
Training & Dev
6/10
✓
Staff received effective support, supervision and development. They received training including how to support people with a learning disability and autistic people.
Management
6/10
✓
Staff felt supported by both the registered manager and provider, and felt able to talk to both should they have concerns.
Programmes
6/10
✓
People were supported by staff to take part in and enjoy activities and hobbies within the local community. One person showed us their activity board... horse riding and swimming.
Points to consider
Staffing is adequate but nothing special, just enough to meet commissioned hours with no details on retention or agency use.
People were now supported by enough staff and receiving their commissioned hours.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews