Last updated: 10 February 2026
"Outstanding activities programme and regular staff training, but no registered manager in post and unclear staff retention."
People received safe care from staff trained to protect from abuse; robust recruitment, risk assessments and learning from incidents like falls and medicine recording errors.
Staff told us they were supported by the management team who showed empathy and understanding; staff felt they worked well as a team because their efforts were recognised.
The home employed enough staff to provide care flexibly. Staffing levels during our visit matched the rota and enabled people's needs to be met.
Staff received regular training covering topics such as dementia awareness and moving and handling; more specialised training had been provided when needed, e.g. oxygen therapy.
There was no registered manager in post. The service was run by a manager who had applied to register with the Care Quality Commission.
An activities team organised a rich programme with local school partnerships, wildlife garden oasis winning national Garden in Bloom competition, China day simulation, railway trips and pen pal scheme.
No permanent registered manager in post yet, even though staff like the current one and say he is accessible.
There was no registered manager in post. The service was run by a manager who had applied to register with the Care Quality Commission.
Staffing is adequate and meets needs with enough skilled staff on rota, but no details on retention or agency use to show stable team.
The home employed enough staff to provide care flexibly. Staffing levels during our visit matched the rota and enabled people's needs to be met.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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