Last updated: 10 February 2026
"Staff feel supported by an approachable manager and benefit from strong safety systems, although staffing relies on agency workers and activities lack a dedicated coordinator."
Systems and procedures were in place for checking of medicine administration and escalating concerns... Risks associated with people's health and care needs had been identified and kept under regular review... Learning from any accidents and incidents were shared and discussed with the staff team.
Staff told us they received regular supervision and were positive about the support provided by the registered manager. One staff member said, '[Registered manager's name] is fully supportive and a good manager. [Registered manager] is brilliant.'
Staffing arrangements met people's needs... Staff recruitment was ongoing and regular agency staff were pre-booked to cover current vacancies to ensure staffing arrangements met people's care and support needs.
Per 2019 comprehensive inspection: Training records we looked at showed staff training was up to date, and training sessions were booked in for staff to update their knowledge. Staff were supported to do other training.
Staff told us they found the registered manager to be approachable and visible and told us communication had improved since they had been in post. One staff member said, '[Registered manager name] is so supportive, they do what they are going to do.'
Per 2019 comprehensive inspection: People could access leisure activities, such as sensory sessions, yoga exercise, armchair dance, animals visit including dogs, and arts and crafts. Seasonal and religious events were also celebrated.
Staffing is adequate but vacancies are covered by regular agency staff.
Staff recruitment was ongoing and regular agency staff were pre-booked to cover current vacancies to ensure staffing arrangements met people's care and support needs.
Varied basic activities like yoga, animal visits and arts and crafts but no dedicated activities coordinator, so the role may involve more routine care.
Per 2019: People could access leisure activities, such as sensory sessions, yoga exercise, armchair dance, animals visit including dogs, and arts and crafts... The registered manager was responsive to continuing to improve people's stimulation... having an additional person to support people with activities.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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