Working at Larpool Lane
1 Larpool Lane, Whitby, YO22 4JE
Operated by North Yorkshire Council
40 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Staff feel supported by an approachable manager with strong safety practices, although activities are lacking and agency staff fill vacancies."
Safety & Risk
7/10
✓
2020 targeted inspection: We were assured the service were following safe infection prevention and control procedures; per 2018: safeguarding good, medicines safe, minor environmental issues addressed during inspection.
Staff Culture
6/10
✓
Per 2018: Staff told us they felt supported; 'they have all pulled together and managed' despite staff sickness.
Staffing Levels
5/10
!
Per 2018: There was enough staff on duty who were able to respond to people's needs in a timely manner; service had current staff vacancies and utilised agency staff, occasionally only two staff on night duty.
Training & Dev
5/10
!
Per 2018: Staff had received training to enable them to carry out their role effectively and spoke positively about it; supervisions taking place but some overdue per policy.
Management
6/10
✓
Per 2018 comprehensive inspection: People told us the registered manager was approachable, listened to their feedback and responded to their concerns.
Programmes
3/10
✕
Per 2018: Activities had been lacking and registered manager in process of improvements; no planned activities taking place but staff doing chatting, puzzles, art and crafts.
Points to consider
No regular activities programme or coordinator, so the role is mostly routine personal care with occasional chats, puzzles, and crafts.
It was recognised by the registered manager that activities had been lacking and they were in the process of making improvements in this area.
Staffing is adequate but they use agency workers due to vacancies and sometimes only have two staff on nights.
The service had current staff vacancies and as a result, was utilising agency staff. ... Rotas demonstrated that occasionally on night duty there were only two members of staff.
Only standard training with supervisions not always done on time and no specialist courses mentioned.
Records showed that although supervisions were taking place, these had not been completed as regularly as specified in the provider's policy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews