Working at Larchwood Nursing and Residential Home
133 Yarmouth Road, Norwich, NR7 0RF
Operated by Loven Larchwood Limited
48 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Staff feel well supported in an open culture with strong safety practices, but training gaps in clinical skills and busy staffing cause waits for people."
Safety & Risk
7/10
✓
Systems ensured that people's risks were well managed, and lessons were learnt when things went wrong. Staff record any incidents or accidents. The management team analysed these and discussed any learning with all staff at relevant meetings.
Staff Culture
7/10
✓
There was an open culture within the service, where people and staff could approach the peripatetic manager who acted on concerns raised to make improvements to people's care. Staff told us they were well supported.
Staffing Levels
5/10
!
There was a mixed view on staffing levels, but everyone agreed that people's basic needs were being met, although staff mentioned, sometimes people had to wait a short while.
Training & Dev
4/10
!
Per 2019 comprehensive inspection: Nursing staff had not received up to date training in clinical skills nor had their competency to practice these skills assessed. Staff had not received training in specific health conditions such as diabetes and Parkinson's disease.
Management
6/10
✓
The peripatetic manager was visible in the service and was available if anyone needed to speak with them. One staff member said, '[Peripatetic manager] is approachable, their door is always open.'
Programmes
5/10
!
Per 2019 comprehensive inspection: People were happy with how the service met their leisure needs and we saw that planned and ad hoc activities were available. There is an activities coordinator.
Points to consider
Staff numbers cover basic needs but staff get busy and people sometimes wait a bit.
There was a mixed view on staffing levels, but everyone agreed that people's basic needs were being met, although staff mentioned, sometimes people had to wait a short while. One relative said, '[Staff] probably don't always have enough staff to support everyone quickly. Staff seemed to be always busy.'
Training is basic mandatory only, with gaps in clinical skills updates and specific conditions like diabetes.
Per 2019 comprehensive inspection: Nursing staff had not received up to date training in clinical skills nor had their competency to practice these skills assessed. Staff had not received training in the specific health conditions that those using the service had been diagnosed with such as diabetes and Parkinson's disease.
Activities are just regular planned and ad hoc ones with a coordinator, no specialist or innovative programmes.
Per 2019 comprehensive inspection: People were happy with how the service met their leisure needs and we saw that planned and ad hoc activities were available.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews