Working at Larchwood Care Home

Medicines were stored safely and given as prescribed… Clear records were maintained… Incidents and accidents were reviewed to identify learning and ensure that lessons were learnt.

Staff told us, “There is enough staff, the manager makes sure there is enough ….we can do our job properly.” There was some agency use to cover staff sickness but the service used a regular team.

Training was provided to staff to ensure that they had the skills that they needed to support people safely. One member of staff told us, “My most recent training has been dementia training, a course on dehydration and a course on diabetics.”

Staff told us that the registered manager was approachable and visible. They said that they had confidence that if issues were raised, they would be actioned.

Regular activities were provided which people enjoyed… External groups such as entertainers and school groups visited. The activity organiser was proactive… crafts, therapy dogs, music sessions, preschool group, dementia choir, minibus trips.