Last updated: 10 February 2026
"Staff feel listened to by an approachable manager with high morale and good safety, although they are always busy and training is standard."
Medicines were safely received, stored, administered... Staff were trained in safeguarding... Accidents and incidents were recorded and responded to appropriately.
Staff morale was high. They felt listened to and told us the registered manager was approachable. They understood the provider's vision and worked as a team.
Enough staff were deployed to meet people's needs. A member of staff said, 'The staffing levels are stable and manageable; we are always pretty busy'.
Staff had completed an induction and training programme. They had opportunity for supervision and appraisal.
Staff morale was high. They felt listened to and told us the registered manager was approachable.
There was a planned programme of activities... These included a cinema trip to watch a film, an art exhibition of paintings they had created and a MacMillan coffee morning. People said they enjoyed the music and movement sessions and a choir came into the service once a week.
Staffing is adequate and stable with low turnover but staff say they are always pretty busy.
The staffing levels are stable and manageable; we are always pretty busy, but we've got support from the registered manager if we need it.
Only standard induction, training, supervision and appraisals with no specialist courses or funded qualifications.
Staff had completed an induction and training programme. They had opportunity for supervision and appraisal. One staff said, 'Training is very good. Staff are asked at appraisals if they want to progress their careers.'
Activities programme has variety like trips, arts and music but no specialist approaches or dedicated coordinator.
Activities were based on what people wanted on the day, although there were also weekly planned activities. These included a cinema trip... art exhibition... music and movement sessions and a choir.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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