Working at Larchfield Manor
Leadhall Grove, Harrogate, HG2 9NN
Operated by Loyalmace Limited
47 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel listened to by an approachable manager with high morale and good safety, although they are always busy and training is standard."
Safety & Risk
8/10
✓
Medicines were safely received, stored, administered... Staff were trained in safeguarding... Accidents and incidents were recorded and responded to appropriately.
Staff Culture
8/10
✓
Staff morale was high. They felt listened to and told us the registered manager was approachable. They understood the provider's vision and worked as a team.
Staffing Levels
6/10
✓
Enough staff were deployed to meet people's needs. A member of staff said, 'The staffing levels are stable and manageable; we are always pretty busy'.
Training & Dev
6/10
✓
Staff had completed an induction and training programme. They had opportunity for supervision and appraisal.
Management
8/10
✓
Staff morale was high. They felt listened to and told us the registered manager was approachable.
Programmes
6/10
✓
There was a planned programme of activities... These included a cinema trip to watch a film, an art exhibition of paintings they had created and a MacMillan coffee morning. People said they enjoyed the music and movement sessions and a choir came into the service once a week.
Points to consider
Staffing is adequate and stable with low turnover but staff say they are always pretty busy.
The staffing levels are stable and manageable; we are always pretty busy, but we've got support from the registered manager if we need it.
Only standard induction, training, supervision and appraisals with no specialist courses or funded qualifications.
Staff had completed an induction and training programme. They had opportunity for supervision and appraisal. One staff said, 'Training is very good. Staff are asked at appraisals if they want to progress their careers.'
Activities programme has variety like trips, arts and music but no specialist approaches or dedicated coordinator.
Activities were based on what people wanted on the day, although there were also weekly planned activities. These included a cinema trip... art exhibition... music and movement sessions and a choir.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews