Working at Larchfield House
Larchfield Road, Maidenhead, SL6 2SJ
Operated by H Plus Care Ltd
98 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel happy and supported with innovative activities programmes, although staff were sometimes unsure how to help upset residents."
Safety & Risk
6/10
✓
People received their medicines safely and as prescribed, and staff received training in medicines management. Processes to help ensure that risks to people were assessed and mitigated were effective.
Staff Culture
7/10
✓
Staff told us they were happy working at the home, felt supported and listened to. They said they received training that equipped them to do their job well.
Staffing Levels
6/10
✓
Staffing levels were overall adequate to meet people’s needs. The provider used a dependency tool to help ensure there were always enough staff to meet people’s changing needs.
Training & Dev
6/10
✓
Staff received regular training and had their competencies checked.
Management
6/10
✓
Staff spoke favourably of the management team and felt listened to and consulted.
Programmes
8/10
✓
There was a team of activity coordinators providing daily activities. The provider had launched a ‘Memory Café’ in October 2023 to help reduce the stigma surrounding dementia and care homes.
Points to consider
Staff numbers are adequate using a needs tool, but one relative said sometimes it feels like they could use more.
It is natural to feel that there are never enough staff and sometimes you think they could need more but overall, I think the numbers are right.
Only regular training and checks mentioned, no specialist courses or funded qualifications for career growth.
Staff received regular training and had their competencies checked.
In one unit staff were unsure how to help an upset person and just told them to go watch a film instead.
in one of the units, the staff seemed unsure how to support a person who was displaying agitation and had come into the room during an activity. We observed the staff repeatedly asking the person to go back to their room and watch a film
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews