Last updated: 10 February 2026
"Staff feel valued and proud in a friendly team with strong safety and approachable management, but staff retention details and supervision records are unclear."
Assured provider preventing infections, using PPE effectively, accessing testing, managing outbreaks; robust safeguarding and incident response. Per 2022 targeted and 2019 comprehensive inspections.
Staff said they loved their jobs, felt valued... 'I am so proud to work here.' 'It's like coming to work and having 40 friends here.' Per 2019 comprehensive inspection.
Rotas showed sufficient staffing was provided. Staff said there were enough staff to meet people's needs safely and they didn't feel rushed. Per 2019 comprehensive inspection.
Staff told us their training was comprehensive and kept up to date. This was confirmed by training records. Per 2019 comprehensive inspection.
Staff said '[Name] is the best manager I have ever worked for; so approachable and listens.' People and staff complimentary about the registered manager. Per 2019 comprehensive inspection.
People engaged in activities such as exercise classes, gardening and going out in the community. Staff identified as champions to promote activities. Per 2019 comprehensive inspection.
Enough staff to get the job done without feeling rushed, but no details on agency workers or long-term team stability.
Staff said there were enough staff to meet people's needs safely and they didn't feel rushed. We observed sufficient numbers of staff on shift. Per 2019 comprehensive inspection.
Training covers the basics and stays up to date, but supervision records are unclear with no specialist courses mentioned.
Staff said they felt well supported and received regular supervision, but records of this were unclear... training was comprehensive and kept up to date. Per 2019 comprehensive inspection.
Some activities like exercise, gardening and trips out thanks to staff champions, but no full-time coordinator or special programmes.
People told us there were enough activities available... engaged in activities on offer such as exercise classes, gardening and going out... staff had been identified as champions. Per 2019 comprehensive inspection.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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