Last updated: 9 February 2026
"A strong community culture and supportive management, although reliance on temporary live-in staff and basic training without career development hold it back."
People's individual risks were assessed and their safety was managed... confident in positive risk taking and this enabled people to maintain their independence.
'We really are a community here, everyone is here for the right reason... Staff told us that they were supported and listened to'.
The service made sure there were sufficient numbers of staff to support people to stay safe and meet their needs.
Staff training records... ensured staff had access to a wide range of training courses including basic first aid, MCA and DoLS, dementia awareness.
All staff spoken with made positive comments about the registered manager... described as 'approachable', 'kind' and 'very supportive'.
There was a significant drive to promote social inclusion. People were supported to take part in suitable activities inside and outside the service.
Staff numbers are enough but they recruit temporary live-in assistants to gain experience.
The provider operated a scheme were staff are recruited on a temporary live-in basis to gain experience of supporting people who live at the service.
Training covers standard mandatory topics and supervisions but no specialist qualifications or career development.
New staff completed an induction programme... followed by a range of mandatory training modules.
Activities include community outings and hobbies but no dedicated coordinator or innovative programmes.
People were supported to engage in activities within the local community and pursue their hobbies and interests.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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