Working at L'Arche Bognor Regis Zacchaeus

People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. Records held in the service demonstrated that staff had considered and reported concerns appropriately and in line with the providers policy and local authority safeguarding guidance. Lessons were learnt when things had gone wrong.

Staff told us the culture was 'Completely unique'. One staff said, 'It's like an extended family, I think everyone here feels the same way'. Another staff said 'I can honestly say there is not one single day when I haven't wanted to come to work, it's like family and we the staff feel like a family as well. We have a brilliant team here'.

The registered manager was visible in the service, approachable and took a genuine interest in what people, staff, family, advocates and other professionals had to say. Staff told us they felt supported and were encouraged to share ideas and this made them feel valued by the management team.