Working at Lapal House

Accidents and incidents were closely monitored, with regular trends analysis carried out... Staff had received training in safeguarding... people's medication was administered, recorded and stored safely.

Staff spoke of a positive culture and that there was good team work between everybody who worked at the home. Staff told us they felt listened to and that any issues raised were acted upon.

Enough staff had been deployed to safely meet people's needs. Staffing levels consisted of eight staff during the day and three at night. The feedback we received from staff was that this was sufficient... 'There are enough staff and any absences are always covered.'

Staff completed regular training... Staff spoke positively of the training provided. One member of staff told us, 'Loads of training is provided. Recently I have done safeguarding, fire and moving and handling. Enough is provided.' Staff supervisions and appraisals were carried out.

We received positive feedback from everybody we spoke with about management and leadership within the home. Staff said they felt supported and could approach the home manager with any concerns they had about their work.

There were a range of activities available... aromatherapy massages, music club, arts and crafts, film club and various quizzes/games. During the inspection, an external activities person visited... mini bus and trips out to local areas of interest took place.