Last updated: 10 February 2026
"Approachable management and positive staff culture stand out, but ongoing recruitment and basic activities hold it back."
Medicines were stored correctly and there were systems to manage medicine safely. Issues in relation to medicines highlighted as needing improvement at the last inspection had been addressed.
A member of staff told us of the staff team, 'So many different people, personalities and we all get on so well.'
A robust recruitment process had been followed and there was ongoing recruitment to maintain sufficient staffing levels.
They had been supported to complete professional qualifications such as a National Vocational Qualification (NVQ) or Qualifications Credit Framework (QCF) in health and social care.
Staff told us the registered manager was always approachable and had an open-door policy if they required some advice or needed to discuss something.
People continued to be actively encouraged to take part in daily activities around the service such as cleaning their own room. People were in and out during the day of the inspection and were involved in a range of social activities in the local area.
Staff levels are sufficient but ongoing recruitment means it's not a super stable team with no turnover.
A robust recruitment process had been followed and there was ongoing recruitment to maintain sufficient staffing levels.
Activities are community outings and daily chores like cleaning rooms, but no dedicated coordinator or specialist programmes to make the role more varied.
People continued to be actively encouraged to take part in daily activities around the service such as cleaning their own room. People were in and out during the day of the inspection and were involved in a range of social activities in the local area.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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