Last updated: 9 February 2026
"Strong safety and infection control with supportive management and open culture, although COVID caused staffing pressures needing mitigation."
2022: Assured on infection prevention, outbreak management, PPE use, testing, vaccinations; per 2018: good safeguarding, risk management, medicines safety.
Per 2018 comprehensive inspection: Staff felt well supported and listened to; relatives praised staff as 'very good and really support us'; open feedback culture.
Per 2018: There were enough staff to ensure needs met safely with time to spend with people; 2022: measures in place to mitigate COVID-19 related staff pressures.
Per 2018 comprehensive inspection: Staff received training and support needed including supervisions, medicines competency checks, and speech therapist training.
Per 2018 comprehensive inspection: Registered manager in post, staff felt well supported with regular supervisions where 'I definitely feel listened to'; open culture encouraged.
Per 2018 comprehensive inspection: Regular structured activities including horse riding, shopping, baking, weekly planning meetings, community involvement.
Enough staff to spend time with residents safely, but COVID caused staff pressures needing mitigation measures.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Staff get training they need plus supervisions, but no funded specialist qualifications or career pathways.
Per 2018 comprehensive inspection: Staff confirmed that they received the training and support they needed to do their job, including regular supervisions.
Varied activities like outings and cooking add interest to the role, but no specialist programmes or dedicated coordinator.
Per 2018 comprehensive inspection: lots of opportunities for them to get involved in activities and pursue their interests... weekly meeting when they planned activities... baking
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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