Working at Langley Lodge Residential Home

Bosses missed big problems like poor fire checks and restricting people without legal okay because oversight was weak.

The governance system had failed to identify the areas for improvement that we found during the inspection.

Staff numbers leave some feeling rushed on afternoons and nights with only two on shift.

some staff comments included that they felt that staffing levels were safe but they sometimes felt rushed when working in the afternoon/evenings as there were only two members of staff due to be on shift from 4.30pm until the following morning.

Safety gaps like incomplete fire risk assessments and restricting people without proper mental capacity checks.

Fire policies and risk assessments had not considered all the necessary information... issued a Notice of Deficiencies; Mental capacity assessments and Deprivation of Liberty safeguard requests had not always been completed.