Working at Langley Lodge

Care plans and risk assessments were extremely detailed... Medicines were safe. The systems in place were to a very high standard. Staff told us there was an open culture.

There was an established team that reported good staff morale... Staff told us, 'We are like a family. The culture is very good' and 'It is a very supportive team. We are happy in our jobs'.

Family told us, 'The staff are lovely. They have regular staff and turnover is low'. Staff had time to engage people in meaningful interactions throughout the inspection.

Staff had received training and mentoring in positive behaviour support. All staff had received autism training which had improved outcomes for people. Staff received regular support through well-structured supervisions.

The registered manager was available and worked hands on with people. Everyone without exception, praised the leadership and the person-centred approach to care.