Last updated: 10 February 2026
"Staff feel supported by management with good training and teamwork, but some medicines were not checked regularly enough."
We identified some medicines that required more regular monitoring had not been checked by staff for 3 weeks.
Staff told us they felt supported by the management team at the service, “The management listen to us if we request any further training. I have been enrolled to start the train the trainer course for moving and handling which I am very happy about.” And, “There is good support from management and good teamwork”.
Observations showed that staff had time to engage with individuals, respond to their requests promptly, and provide attentive support.
The provider had allocated staff champions for pressure ulcers, dementia, postural management, fall prevention, infection control, medication, palliative care, nutrition.
Staff told us they felt listened to by the management team, “We [staff] have suggestion boxes but [registered manager] regularly asks what we think we can do to improve the service and any changes are thought through and implemented if they can be.”
Activity schedules indicated a varied programme, including gardening, exercise sessions, cinema screenings, dancing, board games, and church services.
Some medicines were not checked regularly enough, missing checks for 3 weeks until spotted by inspectors.
We identified some medicines that required more regular monitoring had not been checked by staff for 3 weeks. It is recommended care homes review their medicines on a regular basis to make it much easier to spot and track discrepancies.
Staffing is adequate with time for person-centred care, but nothing special like low agency use or strong retention mentioned.
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Activities are varied with a coordinator but mostly standard ones like games and outings, no specialist innovative programmes.
Activity schedules indicated a varied programme, including gardening, exercise sessions, cinema screenings, dancing, board games, and church services.
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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