Working at Langley Court Rest Home

People were supported safely. Risks were identified, assessed and managed. Medicines were managed and administered safely. Accidents and incidents were reported and recorded. Actions were taken to prevent reoccurrence.

There was a relaxed and friendly atmosphere when we visited. The staff worked well as a team. One staff member said, 'Its good care here. We are good at teamwork.'

There was enough staff on duty to meet people's needs. One staff member said, 'We have enough staff' and other staff members spoken with confirmed this. The registered manager was open about current staffing and recruitment challenges.

Staff were well trained and supported to ensure they had the knowledge and skills to conduct their roles effectively.

People, relatives and staff spoke highly of the registered manager and his deputy. One staff member said, 'The manager listens and works at getting things right.'