Last updated: 9 February 2026
"Staff feel supported in a positive team culture with strong management, but staffing fluctuates due to sickness and activities lack fresh details."
Safeguarding processes were in place to help safeguard people from abuse. Risks associated with people's care had been assessed and guidance was in place for staff to follow. Medicines were safely managed.
Staff told us 'It's a great place to work,' 'We all work as a team. Some of us have been here a long time' and 'I feel very supported.' 'I love working here. Managers are always available.'
There were sufficient numbers of staff employed and on duty to meet people's assessed needs. Staffing levels could fluctuate due to staff sickness and due to the impact of the COVID-19 pandemic. However, staffing levels were kept at a consistent level.
Staff told us that they had received the training they needed to meet people's needs safely and effectively. The training matrix tracked staff training, and this ensured all staff received the training and updates needed.
The registered manager promoted a positive person-centred culture and fully understood their responsibilities as a registered manager. Staff told us they felt supported by senior staff and the manager.
Per 2019 comprehensive inspection: External entertainers, robotic animals, portable magic table, craft activities, toddler group, and singing pilot provided variety.
Staff numbers are enough but fluctuate due to sickness and COVID, so shifts might feel stretched at times.
Staffing levels could fluctuate due to staff sickness and due to the impact of the COVID-19 pandemic. However, staffing levels were kept at a consistent level.
Only standard training tracked by a matrix, no specialist courses or funded qualifications mentioned.
The training matrix tracked staff training, and this ensured all staff received the training and updates needed to provide safe consistent care.
Some activities like robotic pets and crafts from older report, but no activities coordinator or fresh details in recent inspection.
Per 2019 comprehensive inspection: Robotic animals, a portable magic table and a wireless speaker provided a variety of activities for people.
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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