Working at Langham Court
Huntington House Drive, Hindhead, GU26 6BG
Operated by Huntington House Limited
41 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"High staffing levels allowing time with residents, innovative activities and programmes, plus excellent safety, but no permanent manager during inspection."
Safety & Risk
9/10
✓
2021 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, premises hygienic; Per 2019: medicines administered safely, learning from incidents shared.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff were well motivated and positive... Staff told us it was a happy place to work... felt like everyone was a family at the service.
Staffing Levels
8/10
✓
Per 2019 comprehensive inspection: The service had high staffing levels... Staff told us they valued this very much. One said 'Here we really have the time to spend with people. It makes all the difference.'
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Training for supporting people living with dementia was delivered in line with best practice and included experiential training... Staff felt able to go to senior staff to discuss any aspects of their work.
Management
3/10
✕
Per 2019 comprehensive inspection: The service did not have a manager, registered with CQC as their previous manager had left in May 2019. A new manager had been appointed and was due to start working at the service in September 2019.
Programmes
8/10
✓
Per 2019 comprehensive inspection: accredited 'Butterfly home'... classical music concerts... Tai Chi and exercise groups... intergenerational projects... community trips, gardening projects.
Points to consider
No permanent manager in post during the full inspection, though a new one was soon appointed and interim support was provided.
The service did not have a manager, registered with CQC as their previous manager had left in May 2019. A new manager had been appointed and was due to start working at the service in September 2019.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews