Last updated: 10 February 2026
"Strong leadership and a proud supportive culture with excellent infection control, although adequate staffing and some irrelevant training are drawbacks."
2020 IPC inspection: good practices in all areas including PPE use, testing, infection control; assured provider managed prevention and outbreaks effectively.
Per 2019 comprehensive inspection: staff felt supported, hard work rewarded, proud of care; relentlessly lovely atmosphere.
Per 2019 comprehensive inspection: staff told us there were enough staff, had time for one to one and worked well together.
Per 2019 comprehensive inspection: 93% mandatory training completed, Care Certificate for new staff, regular refreshers but some training not always relevant.
Per 2019 comprehensive inspection: well led by a manager highly involved in day to day running, staff felt supported and proud of care delivered.
Per 2019 comprehensive inspection: activity coordinators arranged exercise classes, afternoon tea, trips out in groups or one to one.
Staffing is adequate to meet needs but nothing special like long team tenure or no agency use.
Per 2019: Staff we spoke with told us there were enough staff working with them. They told us they worked well together to ensure people's care and support needs were met, and had time to spend with people on a one to one basis
Only standard required training with some parts not relevant to residents here.
Per 2019: A training record demonstrating that 93% of mandatory training had been completed. Although staff told us their training provided them with skills and knowledge to support people, they said that some of the training they received was not always relevant to the people they supported.
Activities run by a coordinator include exercise, teas and outings but no specialist or innovative programmes.
Per 2019: The service employed activity coordinators who arranged activities which were enjoyable and encouraged and trips out either in groups or on a one to one basis.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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